Notice of Privacy Practices
Effective date: September 14, 2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
This Notice of Privacy Practices ("Notice") describes how Verilane and its licensed healthcare professionals ("we," "us," or "our") may use and disclose your Protected Health Information ("PHI") and explains your rights regarding that information.
Protected Health Information (PHI) is information that identifies you and relates to your past, present, or future physical or mental health, the healthcare services you receive, or payment for those services.
This Notice applies to PHI that we create, receive, or maintain in connection with the healthcare services we provide. It does not apply to information collected solely through our website outside of your healthcare record, which is described in our Privacy Policy.
How We May Use and Disclose Your Information
We may use or disclose your PHI for the following purposes:
Treatment
We may use and share your PHI to provide, coordinate, manage, and improve your healthcare. This may include communicating with healthcare professionals, healthcare facilities, pharmacies, laboratories, or other individuals or organizations involved in your care, when appropriate.
Payment
We may use your PHI to process payment for healthcare services, collect amounts owed, verify payment information, and work with secure third-party payment processors or other service providers involved in payment processing.
Healthcare Operations
We may use your PHI to operate and improve our practice. Examples include:
- Quality assessment and improvement activities
- Compliance and auditing
- Fraud prevention
- Risk management
- Staff training
- Credentialing and licensing
- Business planning and administration
- Security and system maintenance
Other Uses and Disclosures Permitted by Law
HIPAA permits or requires us to use or disclose your PHI in certain circumstances without your authorization, including:
- Public health activities
- Reporting abuse, neglect, or domestic violence when required by law
- Health oversight activities
- Law enforcement purposes
- Judicial or administrative proceedings
- Workers' compensation claims
- Organ and tissue donation
- Medical examiners, coroners, and funeral directors
- National security and other authorized government functions
- Compliance with applicable federal, state, or local laws
We may also use or disclose your PHI for research when permitted by law.
Most uses and disclosures of psychotherapy notes (to the extent any are maintained), uses and disclosures of your PHI for marketing purposes, and any sale of your PHI require your written authorization. Any other use or disclosure of your PHI not described in this Notice or otherwise permitted by law will be made only with your written authorization. If you provide authorization, you may revoke it at any time by submitting a written request, except to the extent we have already relied upon that authorization.
Your Rights
You have the right to:
- Inspect and obtain a copy of your medical records.
- Request corrections to your medical records.
- Request restrictions on certain uses or disclosures of your PHI.
- Request that we not disclose PHI about a healthcare item or service to your health plan when you have paid for that item or service in full, out of pocket.
- Request confidential communications by alternative methods or at alternative locations.
- Receive an accounting of certain disclosures of your PHI.
- Receive a paper or electronic copy of this Notice at any time, even if you previously agreed to receive it electronically.
Certain requests may be subject to limitations permitted by applicable law.
Our Responsibilities
We are required by law to:
- Maintain the privacy and security of your PHI.
- Provide you with this Notice describing our legal duties and privacy practices.
- Follow the privacy practices described in this Notice.
- Notify you if a breach occurs that may have compromised the privacy or security of your PHI.
Changes to This Notice
We reserve the right to change this Notice at any time. Any revisions will apply to all PHI we maintain. The current version of this Notice will always be available on our website and will include the effective date shown above.
Questions or Complaints
If you have questions about this Notice or believe your privacy rights have been violated, please contact:
Privacy Officer
Verilane
Phone: +1 (425) 224-5408
Email: privacy@verilane.co
1018 Market St, Suite 261012
Kirkland, WA 98033
You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. Filing a complaint will not affect the care you receive, and we will not retaliate against you for exercising your rights.